VIA Privacy Policy

1. About VIA

VIA is a marketplace platform that connects vendors, customers, and delivery drivers. VIA does not own or produce the products listed on the Platform and each vendor is responsible for the quality and safety of the items they sell.

2. Information We Collect

• Account information such as your name, phone number, email address, and login details.
• Order information such as delivery addresses, items ordered, and payment details processed through secure providers.
• Usage and device information such as app interactions, location if you allow it, and technical logs.
• Communication information such as messages with support, vendors, or drivers through the Platform.

3. How We Use Your Information

• To provide and improve VIA services and features.
• To process orders, payments, and deliveries.
• To communicate with you about your account, orders, updates, and support.

4. Sharing and Security

We may share limited information with vendors, drivers, and payment providers when needed to complete your orders and operate the Platform. We apply reasonable security measures to protect your information but no method of transmission or storage is completely secure.

5. Your Rights

You may review, update, or delete certain account information through the app settings or by contacting support. Continued use of VIA after changes to this Policy means that you accept the updated terms.